Administration

Baljinder

"Working at LHDP for the past 20 years, I play an important role in the running of the practice. Monitoring the financial figures and relations between the staff, I make sure that the practice operates successfully and smoothly. I enjoy raising money for charity events, and have taken part in a number of half marathons and the Midnight Moonwalk, organised by Cancer Research UK and Heart Foundation. I am also registered with the BDC. "

 

Receptionist

Carol

" I have been working at LHDP for 5 years now and have brought several years of Customer Service experience with me. I enjoy meeting and greeting old and new patients with a warm friendly smile in a relaxed but very busy environment. Using my experience from my previous roles, I can apply them to my every-day-tasks here at Lancaster House, for example how to calm nervous patients, helping them feel comfortable, assured and safe. "

 

Collette

" I became a part of the receptionist team at Lancaster House in 2015, where I am currently working alongside Carol and Marzena, welcoming patients upon arrival to the practice. I enjoy working at Lancaster House as I can build a relationship with the patients and comfort hesitant patients before being seen by the dentist. I am delighted to be a part of the team here at Lancaster House - the success of the practice is something which I believe makes this dental practice stand out in comparison to other practices. "

 

Marzena

" Joining LHDP since 2015, I work as both a receptionist and assistant in the administration office. I play a supportive role in the day-to-day running of the practice and use my previous experience to approach various tasks. I enjoy working here as I can interact with different people each day. "